Revolutionising Customer Service with Intelligent Voice AI

In this scenario, you are calling a dental clinic to book an appointment.

 

The agent is finetuned to try and schedule an appointment, but here is a list of things you can also ask about (and we recommend that you do):

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• Opening hours

• Location of the clinic

• Procedures offered

• The names of resident doctors

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Note that the system actually creates appointments in the calendar. If you call again and try to book the same day and time, it will not be available.